FAQ

Q

Payment
I want to decrease the deposit on the card.

A

Please consult with our customer service personnel.
Q

Payment
I want to increase the deposit on the card.

A

We will increase it once after confirming the deposit has been transferred.
Q

Payment
Am I eligible to pay with the deposit?

A

We are sorry but you cannot use the deposit as payment.
Q

Payment
The payment was not withdrawn from my bank account due to a shortage of funds.

A

We will send you a payment reminder. Please remit payment after confirming the details of the document.